Case Studies

Case Study: How ATEK's Monitoring System Ensures Cold Chain Safety in ULT Freezers

Maria Eslava
Case Study: How ATEK's Monitoring System Ensures Cold Chain Safety in ULT Freezers

A university research laboratory specializing in molecular biology and biochemistry faced a devastating equipment failure that would change their approach to environmental monitoring forever.

The Challenge

During a long weekend, a freezer malfunction destroyed nearly $50,000 worth of research materials-representing years of scientific work. Despite having a Building Automation System (BAS) in place, the facility couldn’t receive timely alerts about temperature deviations.

The lab urgently needed a dependable, autonomous monitoring solution to prevent future losses.

Client Profile

The institution is a university-based research laboratory focused on protein purification and crystallization. These activities require storing extremely sensitive biological materials in ultra-stable, tightly controlled environments to maintain research integrity.

The Lab Manager oversees equipment performance and environmental monitoring, managing freezer operations, ensuring sample safety, and implementing preventive measures against temperature-related risks.

ATEK’s Solution

We deployed a comprehensive monitoring system that included:

  • Temperature sensors installed on all –30°C and –80°C freezers
  • Cloud-based platform enabling real-time monitoring with custom alerts
  • Tailored threshold configuration with secure remote access
  • Automated compliance reporting eliminating manual data management
  • Complete service deployment including installation, training, and 24/7 bilingual support

Given the urgency of the situation, ATEK activated emergency protocols and completed installation within two weeks.

Results

Since implementing ATEK’s monitoring system:

  • No further research material losses have occurred
  • Teams now respond proactively to early system failure indicators
  • The solution provides continuous assurance for research teams
  • Improved operational clarity with better alarm access and recordings

Client Testimonial

“ATEK has provided an essential layer of protection for our research materials. Real-time monitoring and proactive alerts allow us to manage our equipment effectively and avoid costly losses.”

  • Melissa Valente-Paterno, M.Sc., Laboratory Technician, McGill University

Is your research facility at risk? Contact ATEK to learn how our monitoring solutions can protect your valuable samples and equipment.

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Maria Eslava

Maria Eslava

Équipe ATEK

Expert en surveillance environnementale, conformité réglementaire et gestion de la chaîne du froid pour les industries pharmaceutiques et de santé.

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