Privacy Policy

User Consent

By submitting data through ATEK's websites, Products, or Services, you agree to this Privacy Statement. Your Personal Data may be processed in the country where it was collected and in other countries, including Canada, where the laws regarding Personal Data processing may be less strict than those in your country.

Children's Data

ATEK does not intentionally collect Personal Data from visitors under age 13.

Types of Data Collected

Personal Data includes identifiable information like name, address, phone number, and email. Anonymous Data cannot identify individuals. Technical Data refers to chronological information about applications and system data.

Personal Data You Provide

The company collects names, emails, postal addresses, phone numbers, job titles, company names, passwords, and credit card information during registration or purchases.

Personal Data via Technology

ATEK servers automatically collect browser type, operating system, IP address, domain name, visit dates/times, and cookies. We automatically collect this Personal Data and store it in log files each time you visit our websites or access your account.

Personal Data from Third Parties

The company may receive information from co-branded partners, service providers, or payment processors to establish accounts or process orders.

Uses of Personal Data

ATEK uses your data to create accounts, identify users, improve services, send verification emails, provide administrative notifications, respond to inquiries, send promotional communications, and deliver newsletters and surveys.

Security Measures

ATEK is committed to protecting the security of your Technical and Personal Data. We use a variety of industry-standard security technologies and procedures. However, the company cannot fully eliminate security risks.

Changes to Privacy Statement

Substantial changes will be communicated via email or website notice. Changes become effective upon posting.

Your Choices

You may opt out of promotional emails by following unsubscribe instructions. You can update Personal Data in your account profile or request account deletion, though legal requirements may require retention.

California Privacy Rights

California residents may request information about Personal Data disclosed to third parties for marketing purposes once annually at no cost by contacting privacy@atek.io.

Technical Data Usage

Technical Data is primarily displayed to account users and helps ATEK staff answer questions and improve Products and Services. ATEK may also aggregate Technical Data from multiple accounts and use that data to create and publish industry benchmarks or comparative performance metrics.

Technical Data Disclosure

ATEK may share Technical Data with third parties for technical support or specific services on a confidential basis but does not control their privacy practices.

Impartiality and Conflict of Interest

ATEK commits to conducting laboratory activities impartially under ISO 17025:2017. Users must disclose conflicts involving financial relationships, commercial pressures, personal relationships with ATEK personnel, or involvement in design/manufacture of tested items.

When conflicts are identified, ATEK will document the conflict and implement appropriate measures to eliminate or minimize the risk to impartiality.

Confidential Information

Proprietary information obtained during laboratory activities receives confidential treatment. Staff cannot use confidential information personally or in ways compromising impartiality.

Commercial Impartiality

ATEK's calibration and testing decisions rely solely on objective evidence and technical criteria. Pricing applies equally regardless of results.

Reporting Issues

Users report impartiality concerns to the quality director at quality@atek.io for confidential investigation.

Contact Information

For questions, contact: